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Bulk delete customers in a segment
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Rory Colsell
complete
This has now gone live. 🎉 We've added a 'delete customers...' option that can be selected when you are viewing a specific segment. This option will delete all the customers currently in the segment. This means that only the customers who are listed in the segment from the last time it was refreshed will be deleted.
There is a very strong warning displayed when performing this task as there is no way to retrieve customer data once they have been deleted. Here's a screenshot of where you can find the option:
Rory Colsell
planned
We're planning to work on one aspect of this request this sprint: The ability to delete all the customers inside a segment.
A
Audrey Bugeja
This is vital on our end. There should also be an option to delete a whole segment, and all the contacts in that segment permanently, despite some of those contacts being in other segments too. An alert should simply come up when a permanent delete of entire segments are made.
Diligent TinyHero
Audrey Bugeja: maybe if a customer belongs in both segments, they are just removed from the deleted segment...or a check box to ask if you want to delete all users even if they are in other segments.
I always think segment stuff should be done on segment page, and customer stuff on the customer page. Maybe it would be handy if we had a segment dropdown on the actual customers page to delete "customers" that are in a segment (like empty this segment?). 🤔
Rory Colsell
under review