We’ve added a new support widget to Cloud with useful links to our help resources and a new contact support form to make it easier for you to get in touch with our amazing support team and receive assistance with any issues or questions you have.

We made a few small bug fixes to Vero Connect in the latest sprint, here they are:

Here's a few bugs we fixed and small improvements we made to Vero Cloud in the first sprint of the year.

A brand new update to the main navigation in Vero Cloud is coming in the next few days. The new design brings back text labels to make it easier to find the feature you’re looking for and groups each feature into two logical new categories. The section has everything relating to sending and reporting on your campaigns, while the section has everything related to the customer data and events stored and tracked into the platform. All the same features from the previous navigation are present in the new sidebar, under these two categories.

Introducing this new design and categorization to Vero Cloud is taking us one step closer to our future vision for Vero that delineates and clarifies the three fundamental parts of an effective marketing platform, Campaigns, Data and Delivery.

We'll be rolling out the new Navigation to all account in the next few days, so keep your eyes peeled. 👀

[Update] - It's Live!

In our pursuit to make workflows easier to create and manage, we’ve added the ability to clone individual email, push, filter or delay nodes in a Workflow. This will come in handy when creating campaigns and adding multiple nodes with similar content or logic.

The clone option is available after selecting a node and shown in the bottom right corner of the detail view. Once selected, the cloned node will appear directly below the original.

For Vero Cloud customers we're introducing a referral program that could see you save 5% off your monthly bill by simply including a ‘Powered by Vero’ badge in the footer of your emails.

In exchange for including a small “Powered by Vero” logo in the footer of your emails you will get an immediate, ongoing 5% discount off your Vero subscription.

By default, we will be rolling our referral program out to all existing customers, .

If you’d rather not participate, that’s totally fine, read details on how to opt-out now.

It's been a busy few weeks here at Vero, we've mostly been focusing on improving the Cloud product experience. Here's a bunch of bugs and improvements we've made during the sprint cycle.

Here's a few of the bugs and improvements we've made to the Connect product in the latest sprint cycle.

We’ve added the ability to invite new and existing Vero users as team members of any Connect project. This feature is included on our $20/month pricing plan.

Up until now Vero Connect—formerly known as 'Newsletters'—has been a single-user experience. From now on account owners can easily invite colleagues to collaborate on any aspect of designing and sending a campaign.

If you currently have your own account and have been invited to another users project you can switch projects using the new project launcher, which also supports switching to Cloud—formerly 'Workflows'—projects.

To invite a colleague to your Connect account, simply go to Settings and select Team members. From here, select Add team member and enter an email address.

We’re really excited to launch Teams in Connect, and to see all the ways teams collaborate on messaging. Future features will include granular permissions/roles and shared user account settings (across Connect and Cloud accounts).

We've been working hard on adding foundational backend support for more data warehouse integrations. With those improvements to the backend made, we can now introduce Snowflake as the next data source integration, with more to come in the future.

Our Snowflake integration makes it easy to load data directly from your Snowflake data warehouse and use it to define the audience for your message, personalise the content with rich data and send your marketing campaigns faster than ever.

To connect your Snowflake database, go to the Data Sources menu, select Add a Data Source then select Snowflake. From here you can add your Snowflake credentials and, once the connection has been successfully made, query directly using SQL directly from inside your Connect account. Load the results as a message audience and send personalized messages knowing your customer data is accurate and complete.

Read about the Snowflake integration on our blog or Learn more about integrating Vero Connect with Snowflake on our help docs