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Trigger workflows when "user enters segment"

Workflows can currently only be triggered by "events" (actions users take). This would enable you to trigger workflows when a user enters a segment.

Status: Planned12 comments

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Comments12

  • Scarlet Highlighter

    •

    Feb 6, 2019

    This is a must-have. I would like add here to have another trigger when user "Exits" the segment.

  • Silver Pretzel

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    Mar 20, 2020

    This is beyond needed, not sure why we are currently limited to triggering by 'events' only.

  • Amaranth Dew

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    Aug 4, 2022

    This will be fantastic feature to have, and will definitely help execute more robust automation for our campaigns

  • Jade Lander

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    Mar 3, 2022

    Seriously any update on this ? :/

  • Copper Pickle

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    May 18, 2021

    We REALLY REALLY need this. Any movement on this?

  • Blue Storm

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    Nov 3, 2020

    Really need it

  • Jade Lander

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    May 14, 2020

    looks like this has been a request for over a year. Is this going to happen? If not I cannot use this software.

    • Rory Colsell

      Team•

      May 15, 2020

      Thanks for your comment Robert ONeill. Thats correct, this has been on our list for over year and unfortunately it's not yet live. That said, we have time set aside this quarter to run a design sprint determining exactly how we'll implement this. We're keen to make sure we implement this in a way that complements the real time event stream that Vero is built around, so it deserves a lot of consideration (it touches many parts of our product). We're very aware it's a popular request so we will leave an update on this ticket as soon as we've made progress, we'll also likely be looking for feedback around that time.

  • Sapphire Cascade

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    Aug 1, 2019

    The full filter functionality at the trigger level would be ideal

  • Chris Hexton

    Team•

    Jun 19, 2024

    Hey @Jake Tusing, thanks for this and your detailed response. I agree with everything you say here.

    In the next couple of days I will merge this into the other ticket (I saw you commented: https://vero.featurebase.app/p/trigger-workflows-when-user-enters-segment) as that will ensure it gets the right number of votes, but rest assured your comment has been seen!

    We have not forgotten this request. For various reasons you are right it has not been prioritized, and a BIG part of that historically has been the way our system was previously archived.

    Fortunately, we've made a lot of changes over the past two years with the introduction of Vero Connect (about to be released as Vero 2.0) and are in a better position to tackle this.

    We've recently been working on SMS (#3 most popular request) as this unlocks a lot of channels. Tackling this, along with other new triggers, such as email events, is something we're currently designing (literally over the last few weeks).

    Hope to have more updates throughout the rest of 2024.

    • Coffee Valley

      •

      Jun 20, 2024

      Hi Christopher, thank you so much for the quick response and update here! Glad to know it's still on the roadmap and looking forward to seeing all of the new features as well!

  • Coffee Valley

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    Jun 17, 2024

    I just put a new request for this and it's definitely something Vero customers would want! Pleaseeeee make this happen!