Skip to main content

Workflow node (action): "Update user property"

When a user has either completed a Workflow or engaged with a message, it would be useful to trigger an update to specific user properties.

Status: Backlog7 comments

Log in to comment and vote

Comments7

  • Rory Colsell

    Team•

    Feb 24, 2023

    We don't have a set timeline for this yet, but we will revisit and review it later on in the year as we work on bringing other improvements to Workflows, and as part of a new UI that brings Cloud and Connect features together. Read about whats planned this year on the blog: https://www.getvero.com/resources/whats-coming-in-2023/

  • Yellow Mirror

    •

    Oct 16, 2020

    Rory Colsell: really looking forward to it

  • Beige Aurora

    •

    Feb 9, 2020

    Rory Colsell - it would also be great to be able to trigger a workflow based on the update in property.

  • Rory Colsell

    Team•

    Aug 30, 2019

    Hey everyone, as we scope this feature out, I'm very keen to hear how you might use an 'update properties (or tags) action' inside Vero.

    This is the first time we will allow you to update or add properties to a customer from inside a workflow so we'd love to hear how you would use this so we can make sure we get it right.

    So far it seems there's a couple of use cases:

    • Mark a customer when they reach a certain step of a workflow with a property. Then use webhooks to update that property in a different service or app.
    • Update a property on a user so you can then ensure only customers who have this property/value are included in a different workflow.
    • To add properties to users who reach certain workflow steps, create a segment based on those customers and send a newsletter to those customers in the segment.

    If you agree with these or have any others please leave your comments here or contact product@getvero.com, we'd love to hear from you.

    • Emerald Milkyway

      •

      Sep 2, 2019

      Rory Colsell: - Update a property on a user so you can then ensure only customers who have this property/value are included in a different workflow.

      • To add properties to users who reach certain workflow steps, create a segment based on those customers and send a newsletter to those customers in the segment. We are really looking forward to this feature! It allows you to automate a lot!
    • Aqua Grove

      •

      Nov 26, 2019

      Rory Colsell: We would also love to add properties based on a click. For example we would like to send a confirmation subscription and want to ask customers about their interests.

    • Coffee Nebula

      •

      May 19, 2020

      Rory Colsell: All 3 use cases but specifically for ensuring only certain customers are included in different workflows. This will save so much time. Really keen for this feature.